The hotel is located on the corner of Exhibition and Lonsdale Streets, in the heart of Melbourne. Some of the city’s famous landmarks, such as St Peter's Church, Parliament House and the State Library of Victoria, are less than 500 metres from the hotel. A bus station is about 2 km away, whereas a train station is just over 1 km away. Melbourne International Airport is about 20 km from the hotel.Guest accommodation comprises 166 rooms. Most storeys can be reached by lift. Services such as a safe and a currency exchange service ensure a comfortable stay. Wireless internet access in public areas allows travellers to stay connected. Among the culinary options available at the hotel are a restaurant, a dining area and a café. Shopping facilities are also available. Those arriving in their own vehicles can leave them in the car park of the establishment. Additional services include room service and a laundry service. 6 conference rooms are available for lectures, presentations or meetings.Each of the rooms is appointed with air conditioning and a bathroom. A safe and a minibar are also available. Additional features include a fridge, a mini fridge and a tea/coffee station. An ironing set is also available for guests' convenience. Little extras, including a telephone, a TV, a radio and WiFi, contribute to a great stay. A hairdryer is provided in the bathrooms. The accommodation offers family rooms and non-smoking rooms.The following credit cards are accepted at the hotel: American Express, VISA and MasterCard.