The IHG Way of Clean includes deep cleaning with hospital-grade disinfectants, and additional procedures may include (1) reduced contact at check-in, (2) deep cleaning of high tough surfaces, social distancing, best practices for pools, fitness centers and lounges, (3) visible verification of sanitized items including use of electrostatic technology, and (4) new standards for buffets and room service dining. IHG also claims to have a partnership with the Cleveland Clinic through which it is focusing on translating clinical concepts, infectious disease management and overall health optimization.
Guest accommodation comprises 128 rooms. A lobby and a reception are available to guests. Individual storeys are accessible via the lift or stairs. Services and facilities at the hotel include a breakfast room, a bar, a babysitting service, room service, a laundry service, a conference room and a business centre. Wireless internet access is available to travellers. The hotel has a range of facilities for guests with disabilities. Shopping facilities are also available. There is also a garden. Those arriving in their own vehicles can leave them in the car park of the accommodation.Each of the rooms is appointed with air conditioning and a bathroom. The basic features of most rooms include a balcony. A safe, a minibar and a desk are also available. A fridge, a mini fridge and a tea/coffee station ensure a comfortable stay. Internet access, a telephone, a TV and WiFi add to the comfort of the holiday. The bathrooms are fitted with a shower and a bathtub. A hairdryer and bathrobes are provided for everyday use. The establishment offers non-smoking rooms.Breakfast can be booked. The accommodation also offers snacks.