The hotel is conveniently located just a few minutes' walk from Gänsemarkt, the centre of Hamburg. Nearby attractions include the Laeiszhalle concert hall and St Michaelis Church. Hamburg’s central station is approximately 2 km away and Hamburg Airport is less than a half hour drive. Lübeck Blankensee Airport is approximately 50 km from the hotel.The hotel was built in 2012. Travellers can feel at home in one of the 325 rooms. Most storeys can be reached by lift. Services such as a safe and a currency exchange service ensure a comfortable stay. Wireless internet access is available to guests in the public areas. Culinary facilities such as a restaurant, a dining area, a breakfast room and a bar offer food and drink. Various shops are available, including a supermarket. Additional facilities at the establishment include a newspaper stand. Travellers arriving by car can leave their vehicles in the garage (for a fee) or in the car park. Available services and facilities include room service and a laundry service. Active guests can make use of the bicycle hire service to explore the surrounding area.Each of the rooms is appointed with air conditioning, central heating and a bathroom. Most rooms also feature a terrace for relaxation. The rooms have a double bed and a sofa bed. Cots are available for younger guests. A safe, a minibar and a desk are also available. A fridge, a mini fridge and a tea/coffee station ensure a comfortable stay. An ironing set is also available for travellers' convenience. Internet access, a telephone, a TV, a radio and WiFi add to the comfort of the holiday. Slippers are laid out in each of the rooms. Rooms suitable for wheelchair access are bookable. The bathrooms are fitted with a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are provided for everyday use. Bathrooms with wheelchair access can also be booked. The accommodation offers family rooms and non-smoking rooms.Catering options available at the establishment include bed and breakfast and half board. Guests can choose to book options such as breakfast, lunch or dinner. Special dietary cuisine and vegetarian dishes can be prepared on request. The accommodation also offers special catering options. The hotel offers alcohol-free drinks and alcoholic beverages.The following credit cards are accepted at the establishment: American Express, VISA, Diners Club and MasterCard.