Shangri-La Singapore

Guest Comments on Experiences at Hotel and COVID-19 Measures

Hotel information

Located just off Orchard Road, the hotel provides a tranquil garden setting in the midst of the city. It is a 5-minute walk from the shopping and entertainment district of Orchard Road, and a mere 15-minute taxi or shuttle bus ride to the central business district. The hotel provides a regular complimentary shuttle service to Orchard Road and Sentosa Island, with cross-signing facilities with the Traders Hotel and Rasa Sentosa Resort. The international airport is just a 30-minute drive away.The hotel was built in 1971. Guests can feel at home in one of the 747 rooms. These are located either in the 24-storey main building or in one of the 2 adjacent buildings, which have up to 9 storeys. Individual storeys are accessible via the lift or stairs. Amenities include a safe and a currency exchange service. Wireless internet access in public areas allows travellers to stay connected. Among the culinary options available at the accommodation are a restaurant, a dining area, a café and a bar. Various shops are available, including a souvenir shop. The grounds of the establishment feature a playground and an attractive garden. Additional facilities at the hotel include a playroom. Those arriving in their own vehicles can leave them in the car park of the accommodation for a fee. Available services and facilities include a babysitting service, a childcare service, medical assistance, room service, a laundry service and a hairdresser.Each of the rooms is appointed with air conditioning, a fan, a living room and a bathroom. Most rooms feature a balcony with a view for guests' enjoyment. The carpeted rooms have a double bed and a sofa bed. Separate bedrooms are also available. Cots are available for younger guests. A safe, a minibar and a desk are also available. A fridge, a mini fridge, a cooker, a microwave and a tea/coffee station ensure a comfortable stay. In addition, there is a washing machine and an ironing set. Internet access, a telephone, a TV, a radio, a DVD player and WiFi add to the comfort of the holiday. Among the amenities provided in the rooms are slippers and a daily paper. The bathrooms are fitted with a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are provided for everyday use. The establishment offers family rooms and non-smoking rooms.Travellers can choose from a range of snacks and meals including breakfast, lunch or dinner. Gluten-free meals and vegetarian dishes can be prepared on request. The establishment also offers snacks. The show cooking is a particular attraction. Alcohol-free drinks and alcoholic beverages are offered.The following credit cards are accepted at the hotel: American Express, VISA, Diners Club, JCB and MasterCard.

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