Gran Meliá Fénix

Guest Comments on Experiences at Hotel and COVID-19 Measures

Hotel information

This city hotel is centrally located directly on the Paseo de la Castellana and the Plaza de Colon, the original structure of which has been completely preserved. The Palacio Real, the Retiro Park, the Prado and the Gran Via are all nearby. The magnificent glass roofed Patio is a popular meeting point. Santo Domingo is the nearest metro station. It is approximately 10 km to the nearest golf course. It takes approximately 10 minutes to reach the old town on foot or 5 minutes on public transport.The hotel was built in 1953. The accommodation offers guests a total of 214 rooms. Individual storeys are accessible via the lift or stairs. Amenities include a cloakroom. Wireless internet access in public areas allows travellers to stay connected. Among the culinary options available at the establishment are a restaurant, a dining area, a breakfast room, a café and a bar. Additional facilities at the hotel include a TV room. Guests arriving by car can leave their vehicles in the garage or in the car park. Additional services include medical assistance, translation services, room service, a laundry service and a hairdresser.Each of the rooms is appointed with air conditioning, central heating and a bathroom. The standard amenities of most rooms include a balcony. The rooms have a double bed or a king-size bed. A safe and a minibar are also available. Guests will also find a mini fridge included as standard. Internet access, a telephone, a TV, a radio, a stereo system and WiFi ensure optimal comfort. Rooms suitable for wheelchair access are bookable. The bathrooms are fitted with a shower and a bathtub. A hairdryer is also available. Bathrooms with wheelchair access can also be booked. The accommodation offers family rooms and non-smoking rooms.Breakfast can be booked.The following credit cards are accepted at the establishment: American Express, VISA, Diners Club and MasterCard.

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