The IHG Way of Clean includes deep cleaning with hospital-grade disinfectants, and additional procedures may include (1) reduced contact at check-in, (2) deep cleaning of high tough surfaces, social distancing, best practices for pools, fitness centers and lounges, (3) visible verification of sanitized items including use of electrostatic technology, and (4) new standards for buffets and room service dining. IHG also claims to have a partnership with the Cleveland Clinic through which it is focusing on translating clinical concepts, infectious disease management and overall health optimization.
The hotel is situated at London's Vertical Gateway, next to the London Heliport, Battersea. Guests are able to reach the city centre in approximately 15 minutes by public transport. The bus station is around 500 m away, and the hotel is a 10-minute (1.3 km) walk from Clapham Junction Railway Station. Chelsea is about 3 km away, while Knightsbridge and Hyde Park are each roughly 5 km away. The Tate Modern is around 15 minutes away from the hotel by public transport.The hotel was built in 2007. Guests are welcomed at the accommodation, which has a total of 70 rooms. Most storeys can be reached by lift. Amenities include a cloakroom and a safe. Wireless internet access is available to travellers in the public areas. The hotel's culinary facilities include a restaurant, a dining area, a breakfast room, a café and a bar. Those arriving in their own vehicles can leave them in the car park of the establishment. Additional services include a babysitting service, a childcare service, a transfer service, room service and a laundry service. In addition, a shuttle service is offered. A fax machine is available to meet guests' business needs.Each of the rooms is appointed with air conditioning, central heating, a living room and a bathroom. Most rooms feature a balcony with a view for guests' enjoyment. The carpeted rooms feature a double bed or a king-size bed. Separate bedrooms are also available. Extra beds can be requested. A safe, a minibar and a desk are also available. A mini fridge and a tea/coffee station ensure a comfortable stay. An ironing set is also available for guests' convenience. Other features include internet access, a telephone, a TV, a radio, a stereo system and WiFi. A shower and a bathtub can be found in the bathrooms. A hairdryer and bathrobes are provided for everyday use. Bathrooms with wheelchair access can also be booked. The hotel offers non-smoking rooms.Bed and breakfast is bookable. Guests can choose to book options such as breakfast, lunch or dinner.The following credit cards are accepted at the establishment: American Express, VISA and MasterCard.