Guest Comments on Experiences at Hotel and COVID-19 Measures
COVID-19 Measures
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Room sealing once the room is cleaned
Occupancy Level: 60%
Hilton has unveiled Cleanstay with Lysol Protection in the US. (Outside the US, the program may be branded with other Reckitt Benckiser products). The program’s centerpiece involves 10 high touch areas in the guest room (switches and electronic controls, door knobs, major bathroom surfaces, climate control panels, telephones and remove controls, beds and bedding, bath amenities, hard surfaces, closet goods, and in-room food and beverage products). The program also involves a seal indicating that the room has not been accessed since cleaning, de-cluttering of paper amenities, focusing of fitness centers, increased cleaning of common areas, disinfecting wipes in high-traffic areas, and contactless check-in. Hilton may also be deploying electrostatic sprayers and UV-cleaning products, and is consulting with the Mayo Clinic on cleaning programs, training programs and quality assurance.
Hotel information
The hotel is a 10-minute drive from Richmond underground station, which offers direct access to the centre of London. The centre of Brentford is some 15 minutes away on public transport. Kew Gardens are some 3.8 km away. Heathrow Airport is within a 15-minute drive of the hotel (12 km away).This hotel was built in 2010. Travellers are welcomed at the establishment, which has a total of 137 rooms. The individual storeys can easily be reached via the lift or stairs. Services such as a cloakroom and a safe ensure a comfortable stay. Wireless internet access is available to guests in the public areas. Various gastronomic options are available, including a restaurant, a dining area, a breakfast room, a café and a bar. There is also a garden. Additional features at the accommodation include a TV room and a playroom. Those arriving in their own vehicles can leave them in the car park of the hotel. Available services and facilities include room service and a laundry service.Each of the rooms is appointed with air conditioning and a bathroom. The standard features of most rooms include a balcony. The carpeted accommodation units feature a king-size bed. A safe and a minibar are also available. Guests will also find a mini fridge included as standard. An ironing set is also available for travellers' convenience. Little extras, including internet access, a telephone, a TV, a radio and a stereo system, contribute to a great stay. Rooms suitable for wheelchair access are bookable. The bathrooms are fitted with a shower and a bathtub. A hairdryer is also available. Bathrooms with wheelchair access can also be booked. The establishment offers family rooms and non-smoking rooms.Bed and breakfast is bookable. Guests can choose to book options such as breakfast, lunch or dinner.The following credit cards are accepted at the accommodation: American Express, VISA, Diners Club, JCB and MasterCard.
