The hotel is situated at the top of Richmond Hill. It is located in Surrey, just 11 km from London's West End, and is ideally situated for visiting the attractions of West London and Surrey, including Twickenham Rugby Stadium, Wimbledon, the Wembley Stadium, Kew Gardens and Hampton Court Palace. Access to public transport is right at the hotel's doorstep, and the Richmond bus and train station is around 1 km away. London Heathrow Airport is situated some 14 km from the hotel.Guests are welcomed at the hotel, which has a total of 68 rooms. At the accommodation, travellers are welcomed at the reception area with 24-hour reception and a 24-hour check-in/check-out service. The individual storeys can easily be reached via the lift or stairs. Services and facilities at the hotel include a baggage storage service, a restaurant, a dining area, a bar, room service, a laundry service and a conference room. Wireless internet access in public areas allows guests to stay connected. There is also a garden. Those arriving in their own vehicles can leave them in the car park of the establishment.The hotel features rooms with air conditioning, central heating, a kitchen and a bathroom. A double bed ensures a good night's sleep. Extra beds can be requested. A safe and a minibar are also available. Guests will also find a tea/coffee station included as standard. In addition, there is an ironing set and a trouser press. Internet access, a telephone, a TV, a radio and WiFi add to the comfort of the holiday. Some of the rooms are adapted for wheelchair users. Amenities in the bathrooms include a shower. A hairdryer is also available. Bathrooms with wheelchair access can also be booked. The accommodation offers non-smoking rooms and smoking rooms.Catering options available at the establishment include bed and breakfast and half board. Guests can choose to book options such as breakfast, lunch or dinner.The following credit cards are accepted at the hotel: American Express, VISA and MasterCard.