The IHG Way of Clean includes deep cleaning with hospital-grade disinfectants, and additional procedures may include (1) reduced contact at check-in, (2) deep cleaning of high tough surfaces, social distancing, best practices for pools, fitness centers and lounges, (3) visible verification of sanitized items including use of electrostatic technology, and (4) new standards for buffets and room service dining. IHG also claims to have a partnership with the Cleveland Clinic through which it is focusing on translating clinical concepts, infectious disease management and overall health optimization.
Downtown Chicago is just 19 km away and the hotel is within walking distance of a stop for the CTA 'L' Blue Line. Donald E. Stephens Convention Center is about 3 km away. The property is just off I-90 and is just 5 km east of O'Hare Airport.Guests can enjoy a pleasant stay in one of the 245 rooms. In the air-conditioned hotel, travellers are welcomed at the reception area with 24-hour reception and a 24-hour check-in/check-out service. Individual storeys are accessible via the lift or stairs. Amenities include a safe. Wireless internet access in public areas allows guests to stay connected. Among the culinary options available at the accommodation are a restaurant, a dining area and a bar. Travellers can buy souvenirs at the gift shop. Those arriving in their own vehicles can leave them in the car park of the establishment. Additional services include room service and a laundry service. In addition, a shuttle service is offered.Each of the rooms is appointed with air conditioning, central heating and a bathroom. There is also a safe. A fridge and a tea/coffee station ensure a comfortable stay. An ironing set is also available for guests' convenience. Other features include internet access, a telephone, a TV, a radio and WiFi. The bathrooms have a shower and a bathtub. A hairdryer is also available. The hotel offers non-smoking rooms and smoking rooms.Guests can choose options including breakfast, lunch and dinner.The following credit cards are accepted at the hotel: American Express, VISA and MasterCard.