Guest Comments on Experiences at Hotel and COVID-19 Measures
COVID-19 Measures
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The IHG Way of Clean includes deep cleaning with hospital-grade disinfectants, and additional procedures may include (1) reduced contact at check-in, (2) deep cleaning of high tough surfaces, social distancing, best practices for pools, fitness centers and lounges, (3) visible verification of sanitized items including use of electrostatic technology, and (4) new standards for buffets and room service dining. IHG also claims to have a partnership with the Cleveland Clinic through which it is focusing on translating clinical concepts, infectious disease management and overall health optimization.
Hotel information
This attractive hotel affords a great location in the centre of Chicago.The hotel was built in 1894. Guest accommodation comprises 467 rooms. In the air-conditioned establishment, travellers are welcomed at the reception area with 24-hour reception and a 24-hour check-in/check-out service. Most storeys are accessible by lift. Amenities include a safe. Wireless internet access is available to guests in the public areas. Among the culinary options available at the accommodation are a restaurant, a dining area, a café and a bar. Travellers can buy souvenirs at the gift shop. Guests arriving by car can leave their vehicles in the garage or in the car park. Additional services include a babysitting service, room service, a laundry service and a hairdresser.Each of the rooms is appointed with air conditioning, central heating and a bathroom. The carpeted rooms feature a double bed, a queen-size bed or a king-size bed. A safe and a minibar are also available. A fridge, a mini fridge and a tea/coffee station ensure a comfortable stay. An ironing set is also available for travellers' convenience. Other features include internet access, a telephone, a TV, a radio, an alarm clock and WiFi (for a fee). A shower and a bathtub can be found in the bathrooms. A hairdryer and bathrobes are provided for everyday use. The hotel offers non-smoking rooms.It is possible to order breakfast.
