Hyatt has unveiled a Global Care & Cleanliness Commitment focused on (1) increased frequency of cleaning with hospital-grade disinfectants on all high-touch surfaces and areas such as lobbies, guestrooms, restaurants, meeting and event spaces, recreational areas, public restrooms, fitness centers, elevator buttons, (2) Prominently placed hand sanitizer stations throughout hotel public and employee areas and entrances, (3) Protective masks and other equipment worn by hotel employees, and (4) Social distancing guidance in public areas across hotel properties. Hyatt is exploring purification and sanitization device installation in an effort to ensure air quality. In addition, Hyatt is providing its hotels with comprehensive COVID-19 guidance in the event of a suspected or confirmed case among guests or employees.
The hotel is located on Chicago's famous Magnificent Mile surrounded by some of the world's best shopping. Midway Airport is approximately 21 km away, while Chicago O’Hare Airport is roughly 29 km from the hotel.This hotel was built in 2000. Travellers can enjoy a pleasant stay in one of the 198 rooms. Most of the storeys can be reached by lift. Services such as a cloakroom, a safe and a cash machine ensure a comfortable stay. Wireless internet access is available to guests in the public areas. Culinary facilities such as a restaurant, a dining area, a breakfast room and a bar offer food and drink. There is also a garden. Those arriving in their own vehicles can leave them in the car park of the establishment. Additional services include translation services, room service and a laundry service. Active guests can make use of the bicycle hire service to explore the surrounding area.The accommodation features rooms with air conditioning and a bathroom. The standard features of most rooms include a balcony. The carpeted rooms feature a double bed or a king-size bed. A safe and a minibar are also available. Additional features include a fridge, a mini fridge and a tea/coffee station. An ironing set is also available for travellers' convenience. Little extras, including internet access, a telephone, a TV, a radio and WiFi, contribute to a great stay. Rooms suitable for wheelchair access are bookable. The bathrooms are fitted with a shower and a bathtub. A hairdryer and bathrobes are provided for everyday use. Bathrooms with wheelchair access can also be booked. The hotel offers family rooms, non-smoking rooms and smoking rooms.Guests can choose from a range of snacks and meals including breakfast, lunch or dinner. Staff are also happy to provide special dietary cuisine. Special catering options can be enjoyed at the establishment.The following credit cards are accepted at the accommodation: American Express, VISA and MasterCard.