The Radisson Hotels Safety Protocol is an in-depth cleanliness and disinfection 20-step cleaning protocol for hotels created in partnership with SGS that is recommended to all hotel locations. Each Radisson has also been equipped with resources and educational materials on how to handle suspected or confirmed cases of coronavirus (COVID-19) or lockdown for quarantine purposes in cooperation with the local authorities.
Located in the heart of Chicago, the hotel is walking distance from the Aon Center and the Wrigley Building. Also nearby are Millennium Park and the Art Institute of Chicago. There are many bars, clubs and restaurants nearby and the hotel is 500 metres from the Tribune Tower and the Chicago Cultural Center, and Chicago O'Hare International Airport is 29 km from the hotel.Guest accommodation comprises 334 rooms. In the air-conditioned hotel, guests are welcomed at the reception area with 24-hour reception and a 24-hour check-in/check-out service. Most of the storeys can be reached by lift. Amenities include a cloakroom and a safe. Wireless internet access in public areas allows travellers to stay connected. Among the culinary options available at the accommodation are a restaurant, a dining area and a bar. There is also a garden. Additional features at the establishment include a newspaper stand and a playroom. Guests arriving by car can leave their vehicles in the garage (for a fee) or in the car park (for a fee). Available services and facilities include room service and a laundry service. Lectures, presentations or meetings can be held in one of the 14 conference rooms.Each of the rooms is appointed with air conditioning, central heating and a bathroom. The basic features of most rooms include a balcony. The carpeted rooms feature a queen-size bed or a king-size bed. A safe and a minibar are also available. A mini fridge and a tea/coffee station ensure a comfortable stay. An ironing set is also available for travellers' convenience. Internet access, a telephone, a TV, a radio and WiFi add to the comfort of the holiday. Rooms suitable for wheelchair access are bookable. The bathrooms are fitted with a shower and a bathtub. A hairdryer and bathrobes are provided for everyday use. The hotel offers family rooms and non-smoking rooms.Guests can choose from a range of snacks and meals including breakfast, lunch or dinner.The following credit cards are accepted at the hotel: American Express, VISA, Diners Club, JCB and MasterCard.