The IHG Way of Clean includes deep cleaning with hospital-grade disinfectants, and additional procedures may include (1) reduced contact at check-in, (2) deep cleaning of high tough surfaces, social distancing, best practices for pools, fitness centers and lounges, (3) visible verification of sanitized items including use of electrostatic technology, and (4) new standards for buffets and room service dining. IHG also claims to have a partnership with the Cleveland Clinic through which it is focusing on translating clinical concepts, infectious disease management and overall health optimization.
The hotel comprises a total of 128 rooms. Most of the storeys can be reached by lift. Services and facilities at the hotel include a baggage storage service, a safe, a bar, a conference room and a smoke alarm. Wireless internet access is available to travellers in the public areas. Various shops are available, including a supermarket. Those arriving in their own vehicles can leave them in the car park of the establishment.Each of the rooms is appointed with air conditioning, central heating, a living room, a kitchen and a bathroom. The carpeted accommodation units feature a sofabed. Separate bedrooms are optionally bookable. A safe and a desk are also available. For self-catering guests, there is a well-equipped kitchenette with a fridge, a cooker, a microwave, a tea/coffee station and a dishwasher. An ironing set is also available for guests' convenience. Little extras, including internet access, a telephone, a TV, a radio, a CD player, a DVD player, a plug adapter, an alarm clock and WiFi, contribute to a great stay. A shower, a bathtub and a hot tub can be found in the bathrooms. A hairdryer is also available. In the bathrooms, cosmetic products ensure additional comfort. The accommodation offers non-smoking rooms.