Guest Comments on Experiences at Hotel and COVID-19 Measures
COVID-19 Measures
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Room sealing once the room is cleaned
Occupancy Level: 60%
Hilton has unveiled Cleanstay with Lysol Protection in the US. (Outside the US, the program may be branded with other Reckitt Benckiser products). The program’s centerpiece involves 10 high touch areas in the guest room (switches and electronic controls, door knobs, major bathroom surfaces, climate control panels, telephones and remove controls, beds and bedding, bath amenities, hard surfaces, closet goods, and in-room food and beverage products). The program also involves a seal indicating that the room has not been accessed since cleaning, de-cluttering of paper amenities, focusing of fitness centers, increased cleaning of common areas, disinfecting wipes in high-traffic areas, and contactless check-in. Hilton may also be deploying electrostatic sprayers and UV-cleaning products, and is consulting with the Mayo Clinic on cleaning programs, training programs and quality assurance.
Hotel information
This famous high-rise hotel lies at the heart of Miami in Downtown's performing arts district. It is within 500 m of an array of restaurants, bars and links to the transport network. The hotel is minutes from South Beach, American Airlines Arena, Coconut Grove and Metro Mover. There is a complimentary light rail service to several restaurants and Downtown shopping areas, including Bayside Marketplace. The hotel is just 10 minutes from the most amazing world-class beaches and only 5 minutes from the Port of Miami, known as the cruise capital of the world.This hotel was built in 1977. Travellers are welcomed at the establishment, which has a total of 527 rooms. At the accommodation, guests are welcomed at the reception area with 24-hour reception and a 24-hour check-in/check-out service. The individual storeys can easily be reached via the lift or stairs. Amenities include a safe. Wireless internet access (for a fee) is available to travellers in the public areas. Among the culinary options available at the hotel are a restaurant, a café and a bar. Guests can buy souvenirs at the gift shop. Additional facilities at the establishment include a newspaper stand. Those arriving in their own vehicles can leave them in the car park of the accommodation for a fee. Available services and facilities include room service and a laundry service. In addition, a shuttle service is offered.Each of the rooms is appointed with air conditioning, central heating and a bathroom. Most rooms feature a balcony with a view for guests' enjoyment. The carpeted rooms feature a double bed or a king-size bed. A safe and a desk are also available. Additional features include a fridge and a tea/coffee station. An ironing set is also available for travellers' convenience. Little extras, including internet access, a telephone, a TV, a radio, an alarm clock and WiFi, contribute to a great stay. The daily newspaper is laid out for guests in the the rooms. The bathrooms are fitted with a shower and a bathtub. A hairdryer can also be found in each of the bathrooms. The hotel offers non-smoking rooms.Guests can choose from a range of snacks and meals including breakfast, lunch or dinner.All major credit cards, including American Express, VISA, Diners Club and MasterCard, are accepted for payment.
