The IHG Way of Clean includes deep cleaning with hospital-grade disinfectants, and additional procedures may include (1) reduced contact at check-in, (2) deep cleaning of high tough surfaces, social distancing, best practices for pools, fitness centers and lounges, (3) visible verification of sanitized items including use of electrostatic technology, and (4) new standards for buffets and room service dining. IHG also claims to have a partnership with the Cleveland Clinic through which it is focusing on translating clinical concepts, infectious disease management and overall health optimization.
The hotel offers guests a total of 271 rooms. The upper floors of the accommodation can be accessed by lift. Services and facilities at the hotel include a safe, a restaurant, a dining area, a bar, a conference room and a business centre. Wireless internet access in public areas allows travellers to stay connected. Guests can buy souvenirs at the gift shop. Parking facilities available to travellers include a garage and a car park.Each of the rooms is appointed with air conditioning and a bathroom. The rooms have a double bed or a king-size bed. A safe and a desk are also available. A fridge and a tea/coffee station ensure a comfortable stay. An ironing set is also available for guests' convenience. Internet access, a telephone, a TV, a radio, an alarm clock and WiFi are also provided in rooms as standard. The bathrooms have a shower and a bathtub. A hairdryer is also available. The establishment offers non-smoking rooms.