Guest Comments on Experiences at Hotel and COVID-19 Measures
COVID-19 Measures
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The IHG Way of Clean includes deep cleaning with hospital-grade disinfectants, and additional procedures may include (1) reduced contact at check-in, (2) deep cleaning of high tough surfaces, social distancing, best practices for pools, fitness centers and lounges, (3) visible verification of sanitized items including use of electrostatic technology, and (4) new standards for buffets and room service dining. IHG also claims to have a partnership with the Cleveland Clinic through which it is focusing on translating clinical concepts, infectious disease management and overall health optimization.
Hotel information
The family-friendly city hotel is situated in the historic Chelsea neighbourhood near the New York theatre district. It is located within easy reach of world-renowned art galleries, performance venues and restaurants as well as just blocks from Penn Station, Madison Square Garden, Herald Square metro station and the Empire State Building. Guests will find bars in the immediate vicinity, nightlife around 2 km away and Port Authority bus station 1.3 km away. Times Square is approximately 1.5 km from the business hotel, Central Park is 3 km, The MoMA is 2 km and Worthington State Forest is roughly 19 km. Long Beach is approximately 42 km from the hotel.The hotel was built in 2010. The establishment offers travellers a total of 292 rooms. Guests are welcomed in the lobby, where they will find a reception desk with check-out service. Individual storeys are accessible via the lift or stairs. Amenities include a safe. Wireless internet access is available to travellers in the public areas. Various gastronomic options are available, including a restaurant, a dining area, a café and a bar. Those arriving in their own vehicles can leave them in the car park of the accommodation. Guests can also use the bicycle storage facilities. Additional services include room service and a laundry service. Active guests can make use of the bicycle hire service to explore the surrounding area.Each of the rooms is appointed with air conditioning, central heating and a bathroom. The standard features of most rooms include a balcony. The carpeted rooms feature a double bed or a king-size bed. A safe, a minibar and a desk are also available. Additional features include a fridge and a mini fridge. An ironing set is also available for travellers' convenience. Little extras, including internet access, a telephone, a TV, a radio, an alarm clock and WiFi, contribute to a great stay. Rooms suitable for wheelchair access are bookable. The bathrooms are fitted with a shower and a bathtub. A hairdryer and bathrobes are provided for everyday use. Bathrooms with wheelchair access can also be booked. The hotel offers non-smoking rooms.Guests can choose from a range of snacks and meals including breakfast, lunch or dinner. Staff are also happy to provide special dietary cuisine.The following credit cards are accepted at the hotel: American Express, VISA and MasterCard.
