Located at the top of Balestier Road, the hotel is a 10-minute drive from the city centre and the shopping and entertainment belt of Orchard Road. It is set at the heart of the local community with small shops and restaurants selling a range of local produce within a 5-10 minute walk from the hotel. A 15-minute drive from Suntec City and the CBD, the hotel also provides a daily complimentary shuttle throughout the day to Novena MRT Station at Novena Square Shopping Centre and then on to Orchard Road. It is approximately 20 minutes from Singapore Expo and Changi International Airport.The hotel was built in 1998. Guests are welcomed at the accommodation, which has a total of 240 rooms. A lobby and a reception are available to travellers. The individual storeys can easily be reached via the lift or stairs. Amenities include a currency exchange service. Wireless internet access in public areas allows guests to stay connected. Among the culinary options available at the establishment are a restaurant, a dining area, a café and a bar. Those arriving in their own vehicles can leave them in the car park of the hotel for a fee. Additional services include medical assistance, room service and a laundry service.Each of the rooms is appointed with air conditioning and a bathroom. A safe and a minibar are also available. Additional features include a fridge, a mini fridge and a tea/coffee station. Little extras, including internet access, a telephone, a TV and WiFi, contribute to a great stay. Some of the rooms are adapted for wheelchair users. The bathrooms are fitted with a shower and a bathtub. A hairdryer can also be found in each of the bathrooms. Bathrooms with wheelchair access can also be booked. The accommodation offers non-smoking rooms.Travellers can choose from a range of snacks and meals including breakfast, lunch or dinner. Staff are also happy to provide vegetarian dishes.The following credit cards are accepted at the accommodation: American Express, VISA, Diners Club, JCB and MasterCard.