The IHG Way of Clean includes deep cleaning with hospital-grade disinfectants, and additional procedures may include (1) reduced contact at check-in, (2) deep cleaning of high tough surfaces, social distancing, best practices for pools, fitness centers and lounges, (3) visible verification of sanitized items including use of electrostatic technology, and (4) new standards for buffets and room service dining. IHG also claims to have a partnership with the Cleveland Clinic through which it is focusing on translating clinical concepts, infectious disease management and overall health optimization.
The hotel is ideally located for anyone travelling to London via Gatwick or Heathrow airports. London Gatwick Airport is just 35 minutes from London Victoria Station, whereas London Heathrow is 15 minutes from London Paddington Station on the Heathrow Express. From here the hotel is a short way away on the underground or by taxi. The closest rail link is London Victoria Station, and the nearest underground station is Pimlico. The closest coach station is London Victoria. The hotel is the perfect base for visits to the Tate Art Gallery, Buckingham Palace, the Houses of Parliament, Westminster Abbey, Big Ben, Trafalgar Square, Piccadilly Circus, the West End theatres and various shopping venues.The hotel was built in 1900. Guests are welcomed at the accommodation, which has a total of 52 rooms. In the air-conditioned establishment, travellers are welcomed at the reception area with 24-hour reception and a 24-hour check-in/check-out service. Most storeys can be reached by lift. Services and facilities at the hotel include a safe, a restaurant, a bar, room service and a laundry service. Internet access in public areas (for a fee) allows guests to stay in touch whilst on holiday.Rooms feature air conditioning, central heating and a bathroom. The carpeted rooms feature a double bed or a sofabed. A safe and a minibar are also available. A fridge and a tea/coffee station ensure a comfortable stay. An ironing set is also available for travellers' convenience. In the rooms there are internet access, a telephone, a TV, a radio and WiFi. Some of the rooms are adapted for wheelchair users. Amenities in the bathrooms include a shower. A hairdryer is also available. Bathrooms with wheelchair access can also be booked. The hotel offers non-smoking rooms and smoking rooms.Bed and breakfast is bookable. Guests can choose to book options such as breakfast, lunch or dinner. Staff are also happy to provide special dietary cuisine.The following credit cards are accepted at the hotel: American Express, VISA, Diners Club, JCB and MasterCard.