Guest Comments on Experiences at Hotel and COVID-19 Measures
COVID-19 Measures
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The IHG Way of Clean includes deep cleaning with hospital-grade disinfectants, and additional procedures may include (1) reduced contact at check-in, (2) deep cleaning of high tough surfaces, social distancing, best practices for pools, fitness centers and lounges, (3) visible verification of sanitized items including use of electrostatic technology, and (4) new standards for buffets and room service dining. IHG also claims to have a partnership with the Cleveland Clinic through which it is focusing on translating clinical concepts, infectious disease management and overall health optimization.
Hotel information
This hotel has a great location, just 13 miles from downtown Chicago. Brookfield Zoo lies around 10 minutes drive from the hotel and the nearest lakefront beach is some 20 minutes away. Midway airport is roughly 12 km from the hotel and O'Hare airport is about 17 km away. There is a free shuttle bus service to Midway Airport and locations throughout the surrounding area.Guests are welcomed at the hotel, which has a total of 297 rooms. At the accommodation, travellers are welcomed at the reception area with 24-hour reception and a 24-hour check-in/check-out service. The individual storeys can easily be reached via the lift or stairs. Amenities include a cloakroom and a safe. Wireless internet access in public areas allows guests to stay connected. Among the culinary options available at the establishment are a restaurant and a bar. Shopping facilities are also available. There is also a garden. Additional facilities at the hotel include a newspaper stand. Those arriving in their own vehicles can leave them in the car park of the accommodation. Available services and facilities include a transfer service, translation services, room service and a laundry service. In addition, a shuttle service is offered.Each of the rooms is appointed with air conditioning, central heating and a bathroom. The carpeted rooms feature a double bed or a king-size bed. Cots are available for younger travellers. There is also a safe. A fridge, a microwave and a tea/coffee station ensure a comfortable stay. An ironing set is also available for guests' convenience. Internet access, a telephone, a TV, a radio and WiFi add to the comfort of the holiday. The bathrooms are fitted with a shower and a bathtub. A hairdryer is also available. The establishment offers non-smoking rooms.Travellers can choose options including breakfast, lunch and dinner.The following credit cards are accepted at the hotel: American Express, VISA, Diners Club, JCB and MasterCard.
