Hyatt has unveiled a Global Care & Cleanliness Commitment focused on (1) increased frequency of cleaning with hospital-grade disinfectants on all high-touch surfaces and areas such as lobbies, guestrooms, restaurants, meeting and event spaces, recreational areas, public restrooms, fitness centers, elevator buttons, (2) Prominently placed hand sanitizer stations throughout hotel public and employee areas and entrances, (3) Protective masks and other equipment worn by hotel employees, and (4) Social distancing guidance in public areas across hotel properties. Hyatt is exploring purification and sanitization device installation in an effort to ensure air quality. In addition, Hyatt is providing its hotels with comprehensive COVID-19 guidance in the event of a suspected or confirmed case among guests or employees.
Travellers are welcomed at the hotel, which has a total of 1096 rooms. The individual storeys can easily be reached via the lift or stairs. Services such as a safe and a cash machine ensure a comfortable stay. Wireless internet access is available to guests in the public areas. Various gastronomic options are available, including a restaurant, a dining area, a café and a bar. Various shops are available, including a supermarket and a souvenir shop. Those arriving in their own vehicles can leave them in the car park of the establishment. Additional services include translation services, room service and a laundry service.The accommodation features rooms with air conditioning, central heating and a bathroom. The standard features of most rooms include a balcony. The rooms have a double bed or a king-size bed. A safe and a desk or, for an additional fee, a minibar are also available. Guests will also find a tea/coffee station included as standard. An ironing set is also available for travellers' convenience. Little extras, including internet access, a telephone, a TV, a radio, an alarm clock and WiFi, contribute to a great stay. The bathrooms are fitted with a shower and a bathtub. A hairdryer can also be found in each of the bathrooms. The hotel offers family rooms, non-smoking rooms and smoking rooms.