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Palmer House A Hilton Hotel

★ ★ ★ ★ ★

8.0
  1. 17 East Monroe Street, Chicago, 60603
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  2. 2147483647

Guest Comments on Experiences at Hotel and COVID-19 Measures

Jay Feeder - 2020-09-04 16:04:44

I recognize that Hilton has all sorts of COVID-19 protocols in place. That led me to stay here. Unfortunately, it was a shit show with other guests cramming the elevators and not observing social distance. Management didn't seem to care. I will stay somewhere else next time.

COVID-19 Measures

 / 8
6 foot social distance policy
Room sealing once the room is cleaned
Occupancy Level: 60%


Hilton has unveiled Cleanstay with Lysol Protection in the US. (Outside the US, the program may be branded with other Reckitt Benckiser products). The program’s centerpiece involves 10 high touch areas in the guest room (switches and electronic controls, door knobs, major bathroom surfaces, climate control panels, telephones and remove controls, beds and bedding, bath amenities, hard surfaces, closet goods, and in-room food and beverage products). The program also involves a seal indicating that the room has not been accessed since cleaning, de-cluttering of paper amenities, focusing of fitness centers, increased cleaning of common areas, disinfecting wipes in high-traffic areas, and contactless check-in. Hilton may also be deploying electrostatic sprayers and UV-cleaning products, and is consulting with the Mayo Clinic on cleaning programs, training programs and quality assurance.

Hotel information

The hotel is a lively destination within walking distance of the best attractions the city of Chicago has to offer, like Millennium Park, Grant Park, Lake Michigan, the Art Institute of Chicago, the theatre district and the Magnificent Mile. It is a locale close to the best of the city's offerings, shopping on the famed State Street and Jewelers Row on Wabash Avenue. The hotel is also situated near the Jay Pritzker Pavilion at Millennium Park, Chicago Theatre, Chicago Symphony Orchestra, Lincoln Park Zoo and many more points of interest. Chicago Midway International Airport is about 18 km away and Chicago O'Hare International Airport is some 29 km from the establishment.This hotel was built in 1925. The establishment offers travellers a total of 1639 rooms. The upper floors of the accommodation can be accessed by lift. Services such as a cloakroom, a safe, a currency exchange service and a cash machine ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. Various gastronomic options are available, including a restaurant, a café and a bar. Various shops are available, including a supermarket and a souvenir shop. Additional facilities at the hotel include a newspaper stand. Travellers arriving by car can leave their vehicles in the garage or in the car park (for a fee). Available services and facilities include room service, a laundry service and a hairdresser.Each of the rooms is appointed with air conditioning, central heating and a bathroom. The carpeted rooms feature a double bed or a king-size bed. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included as standard. An ironing set is also available for guests' convenience. Little extras, including internet access, a telephone, a TV, a radio, a stereo system, an alarm clock and WiFi (for a fee), contribute to a great stay. The daily newspaper is laid out for guests in the the rooms. Rooms suitable for wheelchair access are bookable. A shower and a bathtub can be found in the bathrooms. A hairdryer is also available. The establishment offers non-smoking rooms.Travellers can choose from a range of snacks and meals including breakfast, lunch or dinner.The following credit cards are accepted at the establishment: American Express, VISA and MasterCard.

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Key amenities

Check-in: 03:00 PM
Check-out: 12:00 PM
Express Checkout
High-Speed Internet Access
Complimentary High Speed: Check email + browse the Web
Enhanced High Speed: Video chat, download large files + stream video for 18 EUR/day
Complimentary Public Area

Restaurants & Lounges

Le restaurant Le Cent Quatorze
Mediterranean
Enjoy fresh, modern dining during your stay here in Boulogne-Billancourt. Le Restaurant le 114, our on-site restaurant, features a private terrace and innovative cuisine. We also host one of the premier brunches in the Boulogne-Billancourt area.
Open for breakfast, lunch and dinner
Cent Quatorze Bar
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