The property is surrounded by the shops of Water Tower Place and Oak Street Beach is just across the street. The John Hancock Observatory is just 3 blocks from the hotel. Navy Pier is about 20 minutes away on public transport.The hotel was built in 1920. Guests are welcomed at the accommodation, which has a total of 535 rooms. The upper floors of the establishment can be accessed by lift. Amenities include a cloakroom and a safe. Wireless internet access in public areas (for a fee) allows travellers to stay connected. Among the culinary options available at the hotel are a restaurant and a bar. Shopping facilities are also available. Additional facilities at the accommodation include a newspaper stand. Those arriving in their own vehicles can leave them in the car park of the establishment for a fee. Available services and facilities include room service and a laundry service.Each of the rooms is appointed with air conditioning and a bathroom. The carpeted rooms feature a double bed or a king-size bed. A safe and a minibar are also available. A fridge, a mini fridge and a tea/coffee station ensure a comfortable stay. An ironing set is also available for guests' convenience. Internet access, a telephone, a TV, a radio and an alarm clock add to the comfort of the holiday. Amenities in the bathrooms include a shower. A hairdryer and bathrobes are provided for everyday use. The hotel offers non-smoking rooms.Breakfast can be booked.The following credit cards are accepted at the establishment: American Express, VISA and MasterCard.