The IHG Way of Clean includes deep cleaning with hospital-grade disinfectants, and additional procedures may include (1) reduced contact at check-in, (2) deep cleaning of high tough surfaces, social distancing, best practices for pools, fitness centers and lounges, (3) visible verification of sanitized items including use of electrostatic technology, and (4) new standards for buffets and room service dining. IHG also claims to have a partnership with the Cleveland Clinic through which it is focusing on translating clinical concepts, infectious disease management and overall health optimization.
Guests can reach the various storeys easily and comfortably by lift. Services and facilities at the hotel include a restaurant, a conference room and a business centre. Wireless internet access in public areas allows travellers to stay connected.The hotel features rooms with air conditioning and a bathroom. The rooms have a double bed or a king-size bed. A safe and a desk are also available. Guests will also find a tea/coffee station included as standard. An ironing set is also available for guests' convenience. Little extras, including internet access, a telephone, a TV, a radio, an alarm clock and WiFi (no extra charge), contribute to a great stay. Amenities in the bathrooms include a shower. A hairdryer and a vanity mirror are provided for everyday use.